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Degraded

Elevated latencies errors against Async Endpoint

Feb 17, 2025 at 6:41pm UTC
Affected services
Variance API

Resolved
Feb 17, 2025 at 11:56pm UTC

Root cause has been identified as a malfunctioning host. Proactive mitigation to detect and prevent this fault in the future has been deployed.

All traffic has been redirected away from this host, and performance has since recovered.

Updated
Feb 17, 2025 at 11:41pm UTC

Root cause identified. Fix has been rolled out.

Updated
Feb 17, 2025 at 8:30pm UTC

We are continuing to see degraded latencies for async requests. We are working on a fix.

Updated
Feb 17, 2025 at 7:12pm UTC

All systems are back to normal. Thank you for your patience!

Updated
Feb 17, 2025 at 7:01pm UTC

We are seeing recoveries in the latency for Intrinsic's async endpoint. We are continuing to monitor our services.

Created
Feb 17, 2025 at 6:41pm UTC

Intrinsic is currently returning 400 errors for some customers. We are currently investigating a fix.